"We were very pleased with Pam's work at Northern Michigan University. Her communications on scheduling were efficient and thoughtful, working around the needs of the department. Tunings and regulations were excellent, and she provided a comprehensive report on the state of all our instruments with recommendations for future care based on humidity and temperature conditions in our buildings. A combination of professionalism and a warm, positive personality makes Pam a great choice for university music departments as well as individuals. I recommend her highly."
"Heid Music Company highly recommends Pam Bero for a Piano Technician. Pam is very reliable, friendly and does an excellent job at tuning pianos. She is a great problem solver and hardworking."
"Pam takes great care in working with our pianos. In addition to doing an excellent job with the tuning, she maintains the overall condition of the instruments. Pam is professional, prompt and reliable in both her service and her communication with customers. I highly recommend her to anyone who wants the best care for their instrument."
"Pam is an extremely competent technician with a gift for meeting the musician's nuances. She is the only person in this area who has consistently exceeded my requirements. She is also able to make adjustments and provide ancillary items when necessary, e.g. Dampp-Chaser supplies, key cleaner, piano polish, etc. Her rates are reasonable and her punctuality and reliability without equal."
"My 1913 antique piano has needed special care and maintenance. Pam has provided everything that it has needed, and has done a very fine job at each task. From tuning, cleaning, polishing the strings for better sound, and repairs, my piano is in good shape now. I would recommend her as a very competent and reliable piano technician."
"Pam found me a wonderful used but not abused console piano, has treated it with care, tuned it with accuracy, and given it the professional treatment necessary to keep it in top condition. I would recommend her to anyone needing a competent, professional and friendly tuner--all this at reasonable prices."
"I was happy to find Pam. My piano, which had been recently moved from my parents' home into mine, had been neglected for quite a few years, and it needed some real help. Pam was knowledgeable about all of its problems, and she was very patient with me as I asked her a boatload of questions. She has done great work in bringing it back into good shape, and keeping it in great tune. She knows pianos, and she knows what she is doing. She is always cheerful and professional, and enjoyable to deal with. I heartily recommend her."
have found Pam to be very professional in her piano tuning
business. Her ability as a piano tuner is excellent and we
highly recommend her to anyone who wants to give his or her
piano the best care with fine musical results. We are impressed
not only with her tuning ability, but also with her business
"We have a new grand piano, and Pam has been caring for it for the past year or more. She does an excellent job tuning it and has been very helpful with any questions I have had. She always seems to know where to get products that might help with cleaning the keys, maintaining the finish, etc. We live in the country, and she has been very good about coming out to our area, is always prompt and reliable, and is good about reminding us when it is time for tuning. In addition, her fees are reasonable."
"I am pleased to write this referral letter for Pam's piano tuning service. The Student Activities office at UW-La Crosse has been relying on Pam over the last few years to work on our upright pianos and our baby grand piano. I can't recommend her more highly. She is very flexible and is extremely knowledgeable regarding the maintenance and upkeep of our pianos.
A quick story will demonstrate Pam's tuning ability. Last year we had a nationally recognized touring group in need of a quality piano. The technical director was a little concerned about the sound the artist would get from our Kawai baby grand. Pam tuned the piano the morning of the event, and after the pianist had played for about a minute, he mentioned that it was the best sounding piano he had used on their current tour.
Pam also does excellent work with pianos of much lesser quality. We
have a couple of upright pianos that are in really poor condition, but
Pam has a way of making them sound pretty decent. An additional benefit
is how quickly Pam is able to do her quality work.
"I am writing on behalf of Pam, of Pam's Bee Sharp Piano Tuning
in La Crosse, WI.
Not only does Pam take care of the tuning for our instruments, she helps keep the pianos maintained to their highest quality. Pam recently worked on the voicing for one of our pianos. We are very happy with the improved tone quality that is a direct result from Pam's expertise and care.
Another reason we are very happy with Pam's work is her professionalism and prompt attention to keeping a schedule and open communication. I never have to worry about when our pianos are due for tunings. Pam will always check in with me in advance as a reminder of our ongoing schedule. Reliability is "a given" when Pam schedules an appointment, you can count on that she will be there every time.
In addition to the characteristics already mentioned, Pam also is very generous with her time. She ahs stopped in to do a recheck of our instruments as needed at no additional cost and has given us numerous discounts for our referrals of new clients. Pam will always "go the extra mile" (or miles sometimes) to make sure the job is done correctly, completely and carefully.
With confidence, I recommend Pam be your next piano tuner and technician."
Rita Schuman, NCTM
"It is my distinct pleasure to recommend Pam as a very
capable piano technician and someone extremely easy to work
Please feel free to contact me should you have any questions."
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